My name is Emma Lindsey and I have been a practising counsellor and supervisor in Bassett, Southampton for many years. I am committed to providing counselling and supervision in a safe, confidential and non-judgemental environment. It can be difficult to find the right counsellor and it is important to find someone you feel you can work with comfortably.
I provide support to individuals and couples, either on an open ended basis or for an agreed time period. I offer a free initial telephone call to answer any questions you may have before booking.
Counselling provides clients with an opportunity to have regular time time to meet with their counsellor and talk in a non judgemental and confidential space. As a counsellor, I don’t tell my clients what to to do however we work together through various issues which are causing concern to bring about change.
Taking the time to have regular counselling sessions can help with coping with life events such as bereavement, separation and divorce and other significant periods of change. Counselling can also help with anxiety, depression, panic attacks, the effects of trauma and ptsd.
This depends on the person and the situation, however many clients experience an improvement in their confidence, relationships, self esteem, emotional regulation etc.
I am experienced in working with clients facing a wide range of situations and emotions. It often helps to talk to someone who is not a friend or family member but who can be with you as you explore your circumstances.
Following a career as a lawyer, I retrained as a counsellor obtaining:-
In addition to the above I have also attended many short courses. I am also a registered and accredited member with the British Association of Counsellors and Psychotherapists.
Whilst I have experience of working with all the areas listed here, I have three areas of specialism:
1. I have extensive experience of working with clients in abusive relationships both whilst in the relationship and when it has ended dealing with the after effects and moving on into non abusive relationships. I work both privately and for a number years with Hampshire Police. I also worked with many women who were the victims of honour based violence.
2. I have a specialism in working with clients who are anxious and stressed. I work with this client group on a one to one basis but also run groups/workshops on managing stress. I am trained to teach mindfulness and used this extensively when working with students at the University of Southampton over a 12 year period.
3. Bereaved clients, having worked for a local bereavement service from 1999 -2006. This included all areas of bereavement e.g. recent, historical, by suicide, by crime (including homicide). In the last few years I have also worked for a charity which provides support to the terminally ill and their family members.
I charge £55 per session for counselling. The counselling part of the session lasts 50 minutes and then we will deal with payment and arranging a time for the next session. I charge £60 per session for supervision.
This will vary depending on what you would like to use your sessions for. Sessions are usually weekly. Sometimes I see clients for an agreed period of time e.g. 6 weeks to work on a particular emotion (e.g. anger and managing it). Sometimes clients want to come for an open ended period of time so that they have the freedom to work through many emotions (e.g. looking at an abusive relationship and the effects). Please do not hesitate to make contact with me if you have any questions or queries.
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Your trust in me is a very important part of the counselling process and I take the privacy of your personal data very seriously. I provide this privacy notice because you have the right to know how I (the Data Controller) collect, store, protect and use your personal data. As a Data Controller I am registered with the Information Commissioner's Office (ICO).
WHAT INFORMATION DO I KEEP?
Once we have agreed to work together I will ask you some questions to enable me to complete a Client Information Form. This will include the following:
Date of Birth
Doctor's contact details
In addition to this I will keep a brief record relating to the content of our sessions and dates we have met. I will also keep any emails and texts sent between us.
HOW DO I STORE YOUR DATA AND FOR HOW LONG?
The Client Information Form and the notes from our sessions are both handwritten and stored in a locked cabinet that only I access. In the unlikely event that I become incapacitated during our work together and I am unable to contact you myself, our Client Information Form would be passed to my Clinical Supervisor so that she would make contact with you on my behalf.
Unless you request otherwise I will keep your personal data for 3 years following the end of our work together after which it will be securely destroyed. The main reason for this is to support the work with clients who may choose to return to counselling during this time. Emails and texts exchanged during our work will usually be deleted once our work has ended.
WILL DATA BE SHARED?
Although I treat all information disclosed as confidential, there are circumstances in which your personal data may be shared with other agencies.
Good therapeutic practice requires me to use appropriate regular supervisory support and any details my Clinical Supervisor receives are also treated as confidential. However, there are limitations to confidentiality and in the rare event of having to break confidentiality I would use the following criteria:
If in my opinion a client is a danger to themselves or others.
If in my opinion a young person under the age of 18 or a vulnerable adult is at risk of harm.
Under a legal requirement e.g. the client is involved in terrorist activity or drug money laundering.
If ordered by a court of law.
HOW DO I SEE WHAT INFORMATION YOU ARE KEEPING ON ME?
As a client you have the right to request a copy and explanation of your personal data and this request should be made in writing. The data will be given to you free of charge.
As a client you have the right to request correction or erasure of your personal data and these requests should also be made in writing. If a client believes there is an inaccuracy in their record, they can ask for it to be corrected, with my agreement. Should there be a disagreement about what would be the correct record then I would include a record of the client's objections.
Requests for erasure are usually agreed if our work has ended however, there are circumstances where a counsellor can refuse to comply with this request, for example, to comply with a legal obligation or in the public interest. If the work is on-going a request for erasure would usually mean the end of counselling as I would be unable to work effectively or safely without the ability to hold your personal data.